Awards A year of success Our priority is to deliver patient impact and help healthcare services quickly realise the value of innovations, but we realise that it is also important to celebrate when a project is recognised by an award. Here is a flavour of some of our work that has been recognised this year. Lea Valley Health online bookings We partnered with Lea Valley Health GP Federation to shift unnecessary calls and face to face appointments to online services, to improve quality of care through enhancing patient experience and convenience and help realise efficiency benefits such as reduced administrative burden and fewer missed appointments. Core to the success of this initiative was enabling greater digital literacy and engagement with the appointment of a digital engagement officer funded by Eastern AHSN. Online engagement quadrupled in just one year and notably more than half of those who switched to using online services (55%) reported that they would have previously called the clinic and one in 10 (10%) would have made unnecessary face to face appointments. This is estimated to have resulted in the reduction of 3,781 phone calls and 652 appointments. Winner Primary Care Innovation of the Year at the Health Tech Awards The West Norfolk Atrial Fibrillation Service Eastern AHSN supported West Norfolk Clinical Commissioning Group (CCG) in developing a new atrial fibrillation (AF) fast-track service co-led by primary and secondary care. The service was developed to provide screening and diagnosis of AF, advice on treatment options, anticoagulation and counselling. Winner AF Association Healthcare Pioneers 2020 Learn how we implemented the national AHSN AF programme locally here Screening and Optimising Stroke Prevention in Atrial Fibrillation HSOSyAFI service Medic Bleep We supported Cambridge University supported the evaluation of both a pilot and wider roll out Hospitals NHS Foundation Trust to establish across West Suffolk NHS Foundation Trust. the SOS-AF service. The service screens all Highly commended Best Healthcare Technology Medic Bleep enables hospital and community staff to communicate and collaborate within and across organisations, sharing vital information about patients accurately and safely while also saving time. We inpatients admitted to medical wards for atrial fibrillation (AF) using their admission 12-lead Solution of the Year at the Health Tech Awards Highly commended HealthTech Partnership of the electrocardiogram and electronic medical Year at the HSJ partnership awards (The programme notes. Patients are holistically risk assessed was one of only two finalists that were highly and those who would benefit from stroke commended from the 10 projects shortlisted) preventative anticoagulation medication are identified. Patients and families are supported Find out more about Medic Bleep here through this process and where appropriate, treatment is started before patients return home from hospital. Finalist Stroke and Cardiovascular Team of the Year at the BMJ Awards (the awards attracted 291 entries across 14 categories) Just One Norfolk JustOneNorfolk.nhs.uk is a trusted multimedia educational initiative (e-learning/website, community forum, helpline, confidential chat service for children) available 24/7, empowering Norfolk parents to achieve the optimum health and wellbeing of their children (0-19 years). We provided funding for development, commissioned an evaluation of the service and are continuing to support roll out in other regions, where appropriate. ighly commended Excellence in Engagement and Communications at the Health Tech Awards H S hortlisted Staff and Patient Experience at the Leading Healthcare Awards 2019 H ighly commended Innovation of the Year at the Leading Healthcare Awards 2019 H ighly commended National Self Care Awards F inalist and highly commended Excellence in Communications and Engagement at the Forward Healthcare Awards 2019 Share this article