The System Safety Improvement Programme (SSIP)

The aim of the programme is to create optimal conditions for patient safety improvement to flourish through working closely with integrated care systems (ICSs).

The programme focuses on supporting integrated care systems (ICSs) to strengthen their system wide approach to safety and embed the new Patient Safety Incident Response Framework (PSIRF).

Eastern Patient Safety Collaborative is mobilising effective ICS-level Patient Safety Improvement Networks to support them with the development of an approved Patient Safety Network Plan by summer 2023. In the East of England we are working with our ICSs to tailor our support to their local needs. We will continue to support our previous specialist Patient Safety Improvement Networks and where appropriate, adapt them to fit ICS footprints.

What is the Patient Safety Incident Response Framework (PSIRF)?

NHS England has published the new Patient Safety Incident Response Framework (PSIRF) outlining how NHS organisations should respond to patient safety incidents for the purpose of learning and improvement. The framework will replace the current Serious Incident Response Framework by Autumn 2023, and represents a significant shift in the way the NHS responds to patient safety incidents, centring on compassion and involving those affected; system based approaches to learning and improvement; considered and proportionate responses; and supportive oversight.


PSIRF is a major step towards improving safety management across the healthcare system in England and will greatly support the NHS to embed the key principles of a patient safety culture. It will ensure the NHS focuses on understanding how incidents happen, rather than apportioning blame on individuals; allowing for more effective learning and improvement, and ultimately making NHS care safer for patients.


Find out more about PSIRF on the NHS England website.

What are the aims of the System Safety Improvement Programme (SSIP)?

The aim of the programme is to create optimal conditions for patient safety improvement to flourish. This will be achieved through:

  • Effective mobilisation of ICS Patient Safety Improvement Networks
  • Support the national adoption and scale up of the Patient Safety Incident Response Framework.

Further information

For more information please contact Sarah Hamilton, Senior Improvement Lead, at

The Patient Safety Improvement Programmes are bring delivered in our region by the Eastern Patient Safety Collaborative (PSC).

What are NatPatSIPs?

The National Patient Safety Improvement Programmes (NatPatSIPs) support a culture of safety, continuous learning and sustainable improvement across the healthcare system. They are run by the Patient Safety Collaboratives (PSCs), which are funded and nationally coordinated by NHS England and NHS Improvement and hosted locally by the Health Innovation Network.

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